FAQ & Troubleshooting

An iPhone running iOS 17 or later — nothing else. No account, no sign-up, no server. The Apple Watch app is optional and needs a Watch paired with your iPhone.

For free you keep track of up to three people — with moments, visit log, reminders and personality profiles — and try the AI features three times. nahbar Max removes the limits: unlimited people, unlimited AI queries, AI analysis, contact briefing, weekly review, gift ideas and conversation topics, all themes including the low-stimulus designs, and sharing moments from other apps. Max is a subscription (monthly or yearly) with a three-day free trial that you can cancel anytime in your iPhone settings.

Only if you want it to — and only through the iOS contact picker. nahbar never reads your address book on its own; you pick every person individually. Anyone not in your address book can be created right in the app.

On an iPhone 15 Pro or newer, nahbar uses Apple Intelligence directly on the device; nothing leaves your iPhone. On older iPhones, Mistral AI’s service (processed in the EU) steps in — but only if you allow it in the settings, and only for the person you’re starting an AI feature for. With the “On-device only” setting nahbar never goes online. Exactly what gets sent is listed in the privacy policy.

By default, all data lives only on your iPhone. In the settings you can turn on iCloud sync, and nahbar will then keep your data in step across your devices via your own iCloud account. Independently of that, you can export everything at any time as JSON (to back up or move) or as PDF (to read) — in the “Me” tab under “Export data”.

Log calls, messages and meetups with a single tap on your wrist — without taking out your iPhone. The Watch needs the paired iPhone with nahbar installed; your data stays on your devices.

In the settings under “Delete everything and restart onboarding” — the app is empty again afterwards. Deleting the app also removes all data from your iPhone. Only if you use iCloud sync or an iCloud device backup is there an additional copy in your iCloud; Apple’s terms apply to that.

Check in the iOS Settings under “Notifications” that nahbar is allowed to send notifications, and whether a Focus mode is suppressing them. Reminders come from the intervals you set per person — no interval, no reminder.

On-device AI needs an iPhone 15 Pro or newer with Apple Intelligence enabled (iOS Settings → Apple Intelligence & Siri). On other iPhones the cloud service must be allowed in nahbar’s settings. Without nahbar Max you also get three AI queries — after that the feature stays locked until you upgrade.

Open nahbar on the iPhone once so the Watch can pick up the data, and check in the Watch app on your iPhone that nahbar is installed. Bluetooth must be on on both devices.

Tap “Restore purchase” in the settings or on the Max screen and make sure you’re signed in with the same Apple ID you subscribed with. You can see the subscription’s status in the iPhone Settings under your name → Subscriptions.